Mail/Packaging Services

For additional information regarding mail services, please visit the Residential Services website. New College House West residents with questions about mail and packages should can also email housingmail@lists.upenn.edu.

To receive mail or parcels at your College House, please be sure to use the proper mailing address in the format provided below. The U.S. Postal Service recommends this format as it is most easily read by their sorting machines and residential staff who handle mail and packages on campus. Please note that this is your mailing address only.

Mailing Address format:

New College House West 
Your Name
4-Letter Building Code – 4 -Digit Room #
3820 LOCUST WALK PHILADELPHIA PA 19104-6134

EXAMPLE:

Person Doe
NCHW-0100
3820 LOCUST WALK
PHILADELPHIA PA 19104-6134
 

Packages delivered to New College House West residents by UPS, FedEx, USPS, DHL, and other couriers are accepted, processed and stored in the package room at Harnwell College House. Harnwell is located in Hamilton Village, next to 1920 Commons and just beyond the Class of 1949 Bridge (spanning 38th Street).  The package room is in the Harnwell Mailroom, in building's Mezzanine level.  Residents receive email notification when they have a package to pick up. Residents need to show their PennCards to receive their packages. 

The correct address format for New College House West is listed above.

Academic Year Package Room Hours 

Monday through Friday:  9:00 AM - 8:00 PM

Saturday: 10:00 AM - 1:00 PM; 1:20 PM - 4:00 PM*   

* Package rooms close from 1 pm - 1:20 pm on weekends. 

These hours may change during break periods. 

Please pick up packages promptly. Packages not picked up within 5 business days will be returned to sender. During Move-In ONLY, packages are held for 2 weeks.

Package Lockers

The Mail Services staff at Harnwell College House will also distribute packages to NCHW residents using the package lockers located on the first floor of NCHW. Residents will receive an email when a package is ready to be picked up from a locker, and instructions for using the locker will be provided.