Mail/Packaging Services

Each resident is assigned an individual mailbox in NCH where letters, postcards, and other non-package mail is delivered.  Mailboxes are located near Dining, beyond the double elevators.  Residents received their mailbox assignment upon checking in, and they can visit the Information Center at any time if they need assistance regarding the use of their mailbox.

Packages delivered to New College House residents by UPS, FedEx, USPS, DHL, and other couriers are accepted, processed and stored in the package room at Hill College House. Hill is located next to New College House at the corner of 34th and Walnut Streets.  The package room is in the Hill Mailroom, in the rear of the Atrium level.  Residents receive email notification when they have a package to pick up. Residents need to show their PennCards to receive their packages. Packages should be labeled with the New College House address.

The correct address format for New College House is:

John/Jane Doe
RM xxx NCH MB xxx
3335 Woodland Walk
Philadelphia, PA 19104-4531

For more information about mail and packages, visit https://cms.business-services.upenn.edu/residential-services/services-a-support/mail-services.html​

Package Room Hours

Monday through Friday:  9:00 AM - 8:00 PM

Saturday: 10:00 AM - 1:00 PM; 1:20 PM - 4:00 PM*   

* Package rooms close from 1 pm - 1:20 pm on weekends. 

These hours may change during break periods. 

Please pick up packages promptly. Packages not picked up within 5 business days will be returned to sender.